Tennessee State Veterans Home Murfreesboro

Murfreesboro is one of four locations in the state for a Tennessee State Veterans’ Home facility. TSVH

An investigation by the Tennessee Comptroller’s Office has resulted in the indictments of Dr. Christopher F. Standley, Dr. Robert M. North, and his wife, Lisa L. North, the comptroller said in a report released last week.

Investigators determined these individuals owned medical companies that obtained payments from Tennessee State Veterans’ Homes for medical services that allegedly were not provided, the comptroller said.

The Tennessee State Veterans’ Homes (TSVH) Board operates four skilled nursing facilities across the state, including one in Murfreesboro. The homes provide healthcare and quality of life support to veterans. The TSVH Board contracts with medical and mental health service providers to provide care at its facilities. This investigation was initiated after the TSVH Board reported suspected billing issues related to its contract service providers.

The investigation found that Standley, owner of Dynamic Healing LLC, wrongfully obtained payments totaling $20,376.34 by billing for service visits that were allegedly not provided to TSVH residents.

Investigators said there was no evidence that Dynamic Healing was in the facility on dates when it indicated it provided services to more than 200 individuals. On some occasions, DH allegedly billed for services when the resident was not in the TSVH; billed for duplicate residential services; or billed when a resident was away on an activity.

In addition to the alleged wrongful payments, investigators are also questioning an additional $119,924.62 in payments made to Dynamic Healing. These payments are questioned because investigators could not determine whether DH was in the facility or actually saw the residents for the services for which they billed.

Investigators also said that Medical Psychology Consultants (MPC) wrongfully obtained payments totaling $2,392.71. MPC owner Dr. Robert M. North was originally contracted to provide mental health services to residents at the Humboldt, Clarksville and Murfreesboro facilities.

In 2016, Lisa North, office manager and wife of Dr. North, became the registered owner of MPC.

MPC allegedly billed for services provided to residents who either did not reside at the TSVH or were away on hospital or therapeutic leave; billed for services that had already been paid in prior invoices; billed when the doctor claimed to provide services to two separate residents simultaneously; or billed for services rendered while a resident was away on an activity.

In addition to the alleged wrongful payments, investigators are also questioning an additional $4,653.77 in payments to MPC. These payments are questioned because investigators could not determine whether MPC was in the facility or actually saw the residents for the services for which they billed.

In October, the Rutherford County Grand Jury indicted Standley on one count of theft over $10,000. Robert M. North and Lisa L. North were also each indicted on one count of theft over $1,000.

“The Tennessee State Veterans’ Homes must do a better job of verifying that they are only paying for services that are actually provided,” said Comptroller Justin P. Wilson. “The facilities should keep better records such as sign-in information and notes on when services start and end. Invoices should be reviewed to ensure there are no discrepancies and that vendors are only paid once. I’m pleased to note that the TSVH board has indicated they have implemented policies and procedures to correct these problems.”

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