By:
ccj2e_mtsu_f11 on 12/14/11
I understand customer loyalty, but I do not see any way that the reopening of Opry Mills is not going to affect retail locations in Murfreesboro. I don’t think places like the Avenue will lose customers from neighboring counties all together, but I think there will be some sort of affect. From my own personal experience of having family and friends that live in Nashville that shop at the Avenue, I believe they will definitely start shopping at Opry Mills instead of making the long haul to Murfreesboro. The main way that the Avenue is going to keep those customers is if they possess stores that Opry Mills isn’t going to have. That will naturally happen, so I don’t think it will be a complete sudden loss. Though, there is no way that it is not going to affect the Avenue. Even residents of Smyrna will probably have conflicting moments with Opry Mills reopening. They will be the main group of people that will split the two shopping malls, along with residents of LaVergne and Antioch. I think there are going to be times where those people go to Opry Mills and there are going to be times where they go to the Avenue. They have a choice now. Before the reopening they did not. Sure, Cool Springs mall was always there, but it doesn’t have the new thrill and design that the Avenue and Opry Mills possess.