Middle Tennessee Medical Center (MTMC) has earned a Commitment Award in the annual Excellence in Tennessee recognition program administered by the Tennessee Center for Performance Excellence (TNCPE). Representatives of MTMC will accept the award at the 17th annual Excellence in Tennessee Awards Banquet on Feb. 24 at the Franklin Marriott Cool Springs in Franklin.
MTMC is a faith-based, nonprofit hospital and is the leading health care provider in Rutherford County, continuously expanding its services to meet the health care needs of the community and surrounding areas.
Through an annual evaluation and assessment process, the nonprofit TNCPE recognizes organizations that have achieved the highest standards of excellence in their operations and results. The program uses the Criteria for Performance Excellence established by the Baldrige National Quality Program as the evaluation tool.
“This self-evaluation tool is modeled after the Malcolm Baldrige National Quality Program. After participating in the process, we receive a detailed feedback report that is used to improve processes and results. It’s an effective way to energize employees, sharpen focus and look at the organization from a systems perspective and earn recognition for the organization,” said Michelle Arnold, MTMC quality manager.
Awards are presented in four categories: Interest Recognition (the beginning level), Commitment, Achievement, and the highest level – the Excellence Award.
“Organizations that pursue a TNCPE Award know that success is achieved through the combined efforts of every employee and a shared commitment to quality and leadership,” said Tennessee Governor Phil Bredesen. “This recognition validates these companies’ commitment to success through sustainable efforts that produce measurable results. TNCPE recognition is a dedicated means to accomplishing this.”
Recipients of Commitment Awards have demonstrated progress by identifying and putting in place some key process improvements, which are directly attributable to a fact-based improvement process.
“Middle Tennessee Medical Center validates, through its Commitment Award that it is one of Tennessee’s leading organizations,” said Bredesen. “Congratulations to MTMC and all the people whose hard work made this recognition possible.”
Since TNCPE’s creation in 1993, more than 1,050 organizations have progressed through one or more levels of achievement. A Board of Examiners made up of 145 experts in business, education, health care and government assessed this year’s applicants in seven categories: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management; and results.
The Tennessee program, which is itself a national and international role model, is available to all businesses, educational institutions, health care organizations, government agencies and other non-profit entities.
Saint Thomas Health Services is a faith-based ministry with more than 6,500 associates serving Middle Tennessee. Saint Thomas Health Services’ regional health system consists of four hospitals – Baptist and Saint Thomas in Nashville, Middle Tennessee Medical Center in Murfreesboro and Hickman Community Hospital in Centerville – and a comprehensive network of affiliated joint ventures in diagnostics, cardiac services and ambulatory surgery as well as medical practices, the Center for Spinal Surgery, clinics and rehabilitation facilities. STHS is a member of Ascension Health, a Catholic organization that is the largest nonprofit health system in the United States. For more information, visit www.sths.com. |
Email
Print
Digg
Facebook
MySpace
StumbleUpon
Google
Yahoo!