Mid-Cumberland Human Resource Agency’s Long-Term Care Ombudsman program advocates for the rights of thousands of residents in nursing homes, assisted-living facilities and homes for the aged in Rutherford County and 12 additional counties in middle Tennessee.
The Long Term Care Ombudsman Program is a partner agency with the United Way of Rutherford County. Ombudsman staff consists of two District Ombudsmen and an Ombudsman Assistant, along with more than 30 trained volunteers. Trained, certified Ombudsman volunteers pay regular visits to these facilities where they spend time with residents, monitor conditions, investigate complaints, educate regarding abuse and neglect and protect residents’ rights. The program offers mediation, complaint resolution, and public education for residents and their families.
The Long Term Care Ombudsman Program is actively recruiting for volunteers in the Rutherford County area. Volunteer applicants must pass a background check and attend a 16-hour in-house training. The next training session will be held Aug. 12-13 in Nashville. Those interested in assisting have until July 14 to contact the program by calling (615) 452-1687 or sending an e-mail to firstname.lastname@example.org.