I think that the Better Business Bureau is great. They caught the situation before it got out of hand. It’s horrible how people these days are using the Internet to scam people. You have to be so careful with emails and information that you receive over the web. My dad had some issues with someone emailing him from his cousin’s email. The person was wanting money. It’s amazing to me that people would do something of this nature to get money. I’m glad that AT&T found out about the scam and addressed the situation. It’s easy to fall into a scam “trap.” We as Internet users need to pay attention to details. Where the message is coming from, and URLs are important things to notice. I’m glad that we have a Better Business Bureau in Tennessee. They have helped out with local issues that affect people in our areas. I think that it’s so important to have access to the Internet to check accounts and emails on a regular basis. Consumer knowledge about products and services is a great thing to have on the Internet. Companies just need to make sure that they stay on top of spams and correct issues if the spam is not coming from them. It’s hard to take care of spam though.