The e-mail appears to be coming from AT&T Wireless from an “AT&T Customer Care” address, stating that the recipient’s wireless bill is ready for viewing. Customers are encouraged to click on links to view their alleged bill, pay online, and download a smart phone application to manage the wireless account.
However, the links lead to a third party website that downloads a virus onto the recipient's computer instead, according to a press release.
When AT&T was contacted about the e-mail, the company confirmed that it is a scam.
“The e-mails are not originating from AT&T Wireless,” a company spokesman said in the Better Business Bureau press release. “Be aware that e-mail headers can be forged easily, so the posing sender may not be the real sender. To verify correspondence, go directly to AT&T's website and fill out information there or call the company directly at 1-800-331-0500 to verify that they are seeking information from you.”
AT&T is advising customers to make sure the website’s address begins with “https,” noting a lock icon should also appear in the tool bar, which when clicked will show security information and certificate details.
The e-mails appear to have been totally random, and several have also gone to businesses as well as individuals.
However, there is no indication that Better Business Bureau accredited businesses are being targeted.
For further information about AT&T Wireless communication policies, visit att.com.